A Career in Corporate Recruitment

Recruitment Partner – Claire Moran

 

I enjoy working with a variety of different people, giving candidates good news when they’re being offered a job they’re very enthused about and managing the key stakeholders in the business.

Employed by a Media Company, I work in corporate recruitment for the Republic of Ireland and management of a Recruitment Agency (who handle all the volume roles for our call centre and retail stores).

What route did you take into Recruitment?

I began working as a Receptionist for a recruitment agency when I left College because I wasn’t sure what I wanted to do. Within 3 months I was working on the Google Key Account recruitment team. I was offered a 3 month secondment onsite with Oracle (one of the agency’s clients) looking after their BeNeLux and Nordic markets. I did well and was offered a permanent role in-house which is how I began my career as an in-house recruiter.

What are your responsibilities?

I manage all Recruitment for the Republic of Ireland. This includes internal and external hiring across our corporate division (Marketing, Finance, PR, HR, Planning, Business Analytics etc.) as well as the Volume recruitment for our Retail outlets and Call Centre.

It can be very stressful when colleagues or hiring managers try to circumvent recruitment processes and procedures and managing difficult conversations becomes somewhat of a daily occurrence at times.

What part of the job do you find to be the most challenging? Most satisfying?

I enjoy working with a variety of different people, giving candidates good news when they’re being offered a job they’re very enthused about (salary, job remit etc.) and managing the key stakeholders in the business. It can be very stressful when colleagues or hiring managers try to circumvent recruitment processes and procedures and managing difficult conversations becomes somewhat of a daily occurrence at times.

High and Lows . . .

I like how fast paced the role is and the level of responsibility I have. It can be hard to have your manager based in a different country, particularly when something extremely urgent and challenging arises that needs their weight at senior level behind it.

You need to have a very personable character as you need to both work alongside and hire a variety of different personalities – each of whom work differently.

In your opinion, what are the personal qualities or abilities that are required to work in Recruitment?

Flexibility, multi-tasking, the ability to work very quickly whilst maintaining a strict attention to detail. You also need to have a very personable character as you need to both work alongside and hire a variety of different personalities – each of whom work differently.

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Can you recommend the best entry level jobs to get started in this line of work?

Working in a Recruitment Agency as a Recruitment Coordinator is the best start. You are responsible for booking interviews and get to know what documents are required for background checks under Irish employment law. You’ll also see the different ways that the clients you’re hiring for work (they all have differing processes and procedures).

What kind of stress do you deal with?

Time pressure and managing challenging personality stakeholders! You can also deal with very pushy candidates who won’t accept they’ve not been successful in an interview.

A well laid out CV with no typos, in descending chronological order is best.

What impresses you in a resume from someone who is applying for a career in this field?

A well laid out CV with no typos, in descending chronological order is best. List your relevant education at the top and your career information afterwards. Be concise but give enough detail to show you have experience in the main areas listed as ‘required’ on the job description.

There will be less need to use Recruitment agencies with companies expanding their own in-house teams, thus lowering their recruitment placement fee costs.

What kind of changes do you see coming in this line of work?

Large organisations sometimes try outsourcing Recruitment to lower cost locations. This tends to be a cycle every 5-10 years in large multinational companies. It doesn’t tend to work and always reverts back to the in-house Recruitment model. There will be less and less need / desire by companies to use Recruitment agencies with companies expanding their own in-house teams, thus lowering their recruitment placement fee costs.

If you were going to change direction now, where would you go? How would you do it?

I would go into a HR generalist role for which I would need to complete a HR Masters. But, this costs €10,000 so I can’t envisage myself doing that any time soon!

Images courtesy of Stuart Miles at FreeDigitalPhotos.net

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